Member sign up
Q: Do I need to be a member to place an order?
A: You need to sign up as our member to place an order.
Q: How to get a new member Promo Code?
A: After signing up, you will receive a welcome email with Promo Code.
**Note: Welcome email may go into Junk Mail
Q: Available payment methods at Homeland Tea Garden online shop
A: Online shop accepts payment by PayPal, Visa, MasterCard, PayMe, FPS, AliPayHK or WeChatPay. All product prices listed are in HK dollars.
Q: How to check/track order status?
A: You will receive an order confirmation email.
Login to your account, go to "My Orders". It shows the Order No, Status and Order date.
**Note: Order confirmation email may go into Junk Mail
Q: Order confirmation email not received?
A: 1.Check the email address
2.Check junk mailbox
** If your email address is correct and junk mailbox does not receive confirmation email who have not paid may order it again. Or email to firstname.lastname@example.org or Whatsapp +852 65208873
|Destination||Shipping Fees||Delivery methods||How long to gets shipped?|
|Hong Kong||Order dispatch within 5 business days after order confirmation|
|Overseas||** Overseas Shipping fees will be shown upon checkout||Order dispatch within 5 business days after order confirmation|
**Note: Delivery service during Covid-19: The actual delivery time could be delayed due to pandemic arrangement, no notice will be given. If you have any questions, please contact email to email@example.com or Whatsapp +852 65208873